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Abstract
Nursing professionals in the nephrology service received emotional management training in the form of a 12 hour workshop focused on the relational technology of counselling, which can be widely applied in healthcare environments. The aim was to assess changes in attitudes in relation to bioethical principles and in knowledge of communication and emotional management before and after the implementation of the workshop. The sample was made up of 63 professionals from the nephrology nursing area (43 nurses and 20 auxiliaries) for the knowledge variable and of 23 professionals for the attitudes variable (18 nurses and 5 auxiliaries). The results show changes in engagement with bioethical principles (p<0.05) and knowledge (p<0.001) in the sample.
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Copyright (c) 2012 Helena García-Llana, Javier Barbero Gutiérrez, Eduardo Remor Bitencurt, Olga Celadilla Díez, Filomena Trocolí González, Gloria del Peso Gilsanz, Rafael Selgas Gutiérrez

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References
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- Bayés R. Medicina Paliativa: Psicología y Cuidados Paliativos. Medicina Paliativa, 2005; 12: 137-138.
- Fallowfield L, Jenkins V, Farewell V, Saul J, Daffy A y Eves R. Efficacy of a Cancer Research UK communication skills training model for oncologists: A randomized controlled trial. The Lancet, 2002; 359: 650-656.
- Barbero J. El derecho del paciente a la información: El arte de comunicar. Anales del Sistema Sanitario Navarro, 2006; 29 (3): 19-27.
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- Osterberg L. y Blaschke T. Adherence to medication. New England Journal of Medicine, 2005; 353 (5): 487-497.
- Sarrias X, Bardón E y Vila ML. El paciente en pre-dialisis: toma de decisiones y libre elección terapéutica. Nefrología, 2008; 3: 119-122.
- Klerssy C, Callegari A., Martinelli V, Vizzardi V, Navino C, Malberti F, Tarchini R, Montagna G, Guastoni C, Bellazi R, Rampino T, David S, Barbieri C, Dal Canton A y Politi P for the working group on burnout and dialysis. Burnout in health care providers of dialysis services in Northern Italy – a multicentre study. Nephrology, Dialysis and Transplantation, 2007; 22: 2283-2290.
- Kruijver IP, Kerkstra A, Francke AL, Bensing JMy Van de Wiel HB. Evaluation of communication training programs in nursing care: a review of the literature. Patient, Education and Counselling, 2000; 39: 129-145.
- Wilkinson S, Roberts A y Aldridge N. Nurse-patient communication in palliative care: an evaluation of a communication skills programme. Palliative Medicine, 1998; 12: 13-22.
- Holley JL et al. The need of end-of-life care training in nephrology: national survey results of nephrology fellows. American Journal of Kidney Diseases, 2003; 42: 813-820.
- García-Llana H, Barbero J, Remor E, Díaz-Sayas L, Rodríguez-Rey R, del Peso G y Selgas R. et al. Impacto de un curso interdisciplinar de Counselling y apoyo en la toma de decisiones a profesionales de un servicio de nefrología. American Nefrología, 2011; 31 (3): 322-330.
- Barreto P, Arranz P y Molero M. Counselling, Instrumento fundamental en la relación de ayuda. En: Martorell, M.C. y González R (eds). Entrevista y consejo psicológico (pp.83-104). Madrid: Síntesis, 1997.
- Bartz R. Beyond the biopsychosocial model: New approaches to doctor-patient interactions. Journal of Family Practice, 1999; 48: 601-607.
- Arranz, P. y Cancio, H. Counselling: habilidades de información y comunicación con el paciente oncológico. En: Gil, F. (Ed). Manual de Psico-oncología. Madrid: Nova Sidonia; 2000; 39-56.
- Arranz P, Ulla S, del Rincón C y López-Fando T. Evaluation of a counselling training program for nursing staff. Patient, Education and Counselling, 2005; 56: 233-239.
References
Chochinov HM. Dignidad y la esencia de la medicina: El A, B, C y D del cuidado centrado en la dignidad. Medicina Paliativa, 2009; 16 (2): 95-99.
Bayés R. Medicina Paliativa: Psicología y Cuidados Paliativos. Medicina Paliativa, 2005; 12: 137-138.
Fallowfield L, Jenkins V, Farewell V, Saul J, Daffy A y Eves R. Efficacy of a Cancer Research UK communication skills training model for oncologists: A randomized controlled trial. The Lancet, 2002; 359: 650-656.
Barbero J. El derecho del paciente a la información: El arte de comunicar. Anales del Sistema Sanitario Navarro, 2006; 29 (3): 19-27.
Moss AH, Holley JL, Davidson SN, Dart RA, Germain MJ, Cohen L y Swartz, RD. Core Curriculum in nephrology: Palliative Care. American Journal of Kidney Diseases, 2004; 43 (1). 172-185.
Osterberg L. y Blaschke T. Adherence to medication. New England Journal of Medicine, 2005; 353 (5): 487-497.
Sarrias X, Bardón E y Vila ML. El paciente en pre-dialisis: toma de decisiones y libre elección terapéutica. Nefrología, 2008; 3: 119-122.
Klerssy C, Callegari A., Martinelli V, Vizzardi V, Navino C, Malberti F, Tarchini R, Montagna G, Guastoni C, Bellazi R, Rampino T, David S, Barbieri C, Dal Canton A y Politi P for the working group on burnout and dialysis. Burnout in health care providers of dialysis services in Northern Italy – a multicentre study. Nephrology, Dialysis and Transplantation, 2007; 22: 2283-2290.
Kruijver IP, Kerkstra A, Francke AL, Bensing JMy Van de Wiel HB. Evaluation of communication training programs in nursing care: a review of the literature. Patient, Education and Counselling, 2000; 39: 129-145.
Wilkinson S, Roberts A y Aldridge N. Nurse-patient communication in palliative care: an evaluation of a communication skills programme. Palliative Medicine, 1998; 12: 13-22.
Holley JL et al. The need of end-of-life care training in nephrology: national survey results of nephrology fellows. American Journal of Kidney Diseases, 2003; 42: 813-820.
García-Llana H, Barbero J, Remor E, Díaz-Sayas L, Rodríguez-Rey R, del Peso G y Selgas R. et al. Impacto de un curso interdisciplinar de Counselling y apoyo en la toma de decisiones a profesionales de un servicio de nefrología. American Nefrología, 2011; 31 (3): 322-330.
Barreto P, Arranz P y Molero M. Counselling, Instrumento fundamental en la relación de ayuda. En: Martorell, M.C. y González R (eds). Entrevista y consejo psicológico (pp.83-104). Madrid: Síntesis, 1997.
Bartz R. Beyond the biopsychosocial model: New approaches to doctor-patient interactions. Journal of Family Practice, 1999; 48: 601-607.
Arranz, P. y Cancio, H. Counselling: habilidades de información y comunicación con el paciente oncológico. En: Gil, F. (Ed). Manual de Psico-oncología. Madrid: Nova Sidonia; 2000; 39-56.
Arranz P, Ulla S, del Rincón C y López-Fando T. Evaluation of a counselling training program for nursing staff. Patient, Education and Counselling, 2005; 56: 233-239.